PRIVACY POLICY

PRIVACY POLICY

At Tellet, we respect and value the privacy of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access our website or make a purchase.

INFORMATION WE COLLECT

  • Personal data provided by the customer : name, address, phone number, email, and payment information.

  • Browsing data : cookies, IP address, geolocation, and browsing behavior on the site.

  • Purchase history and preferences : to improve your experience and provide personalized recommendations.

HOW WE USE YOUR INFORMATION

We use your data to:

  • Process orders and payments.

  • Send purchase confirmations and delivery updates.

  • Provide customer support.

  • Personalize offers and marketing communications (with your consent).

  • Comply with legal and regulatory obligations.

SHARING INFORMATION

Tellet does not sell or share your data with third parties for commercial purposes .
We may only share your information with:

  • Service providers (eg, payment processors, shipping companies, hosting providers).

  • Legal authorities , when required by law.

DATA SECURITY

  • We adopt physical, electronic, and administrative security measures to protect your information.

  • All payment transactions are processed in a secure and encrypted environment.

  • Access to personal data is restricted to authorized employees only.

COOKIES

We use cookies to:

  • Improve website functionality.

  • Understand browsing behavior.

  • Provide personalized ads and content.
    Customers can disable cookies in their browser settings, but this may affect the browsing experience.

CUSTOMER RIGHTS

You may, at any time:

  • Request access, correction, or deletion of your data.

  • Opt out of receiving marketing communications.

  • Withdraw your consent for certain data processing.

CHANGES TO THIS POLICY

Tellet may update this Privacy Policy periodically. Changes will take effect from the date of publication on our website, with the revision date updated.

CONTACT

If you have any questions about our Privacy Policy or the use of your personal data, please contact us at: contact@tellet.com.

WE ARE HERE TO ANSWER YOUR QUESTIONS

Frequently Asked Questions

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HOW LONG WILL IT TAKE TO GET MY ORDERS?

We are currently experiencing a very high order volume, all orders will be dispatched within 24-48 hours, and shipping will take around 5-7 business days depending on your location. We ship to all countries except some Islands.

Delivery details will be provided during checkout in your confirmation email.

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OTHER QUESTION?

You can contact us through our support page! We will be happy to assist you.

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WHAT ARE THE RETURN RULES?

You can return a product for any reason within 14-days guaranteed. No questions asked.

We do not charge a return or handling fee

The customer only has to bare the return label

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WHAT SHOULD I DO IF MY ORDER ARRIVES DAMAGED OR DIFFERENT FROM WHAT I PURCHASED?

If your order arrives damaged or different from what you purchased, just contact our support team and we will resolve the issue quickly.

  • FREE SHIPPING

    We offer free shipping across the UK on every order.

  • CUSTOMER SERVICE

    Our customer service team is available Monday till Friday from 9am - 6pm

  • Secure Payments

    We use secure payment processing to keep your information safe every time you shop.